Terms of service

Terms & Conditions

Welcome to Nai Naturals. These Terms & Conditions (“Terms”) govern your use of our website www.nainaturals.com and the purchase of our products. By accessing or using this website, you agree to be bound by these Terms.

1. General Information
Nai Naturals is a natural skincare brand offering products made from 100% natural ingredients. All content, images, products, and information provided on this site are for informational and personal use only.

2. Product Information
We strive to ensure that all product descriptions, pricing, and availability are accurate. However, we reserve the right to make changes at any time without prior notice. Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

3. Orders & Payments
By placing an order through our website, you confirm that all information provided is accurate and complete. Payments must be made at the time of purchase through our secure payment gateway.

We reserve the right to refuse or cancel orders at any time for reasons including but not limited to product availability, errors in product or pricing information, or suspected fraud.

4. Shipping & Delivery
We aim to process and ship orders promptly. Delivery times may vary depending on your location. Nai Naturals is not responsible for delays caused by shipping carriers or customs processes.

5. Returns & Refunds
Due to the nature of our products, we do not accept returns of opened or used items. If you receive a damaged or incorrect item, please contact us within 7 days of delivery at info@nainaturals.com with your order number and a photo of the issue.

6. Intellectual Property
All content on this website, including but not limited to logos, text, images, product designs, and graphics, is the property of Nai Naturals and protected under applicable intellectual property laws. Unauthorized use is strictly prohibited.

7. Privacy Policy
By using this website, you also agree to our Privacy Policy, which outlines how we collect, use, and protect your information.

8. Limitation of Liability
Nai Naturals shall not be liable for any damages or injuries resulting from the use or misuse of our products. Always perform a patch test before full application and consult a healthcare professional if you have concerns about allergies or sensitivities.

9. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of [insert country or region], and any disputes shall be subject to the exclusive jurisdiction of the courts of that region.

10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of any changes.

For questions or concerns, please contact us at:
✉️ info@nainaturals.com